VVC CAPTCHA Verify Security Code is Blank

nexus_rex · **Posted:** Fri Feb 01, 2008 9:49 pm

Could somebody please help me to get the CAPTCHA Verify Security Code on the Create Account and Contact Us pages working.

http://www.zootsports.com/online-store/ ... ccount.php

As you can see, it's just a blank image. When I right click and View Image, I see this:
http://www.zootsports.com/online-store/ ... 961beb8c15

I have verified that GD is installed.

Any ideas?

nexus_rex · **Posted:** Fri Feb 01, 2008 11:31 pm

I figured this out for anybody else who sees a blank missing image for the Verify Security Image.

PROBLEM
GD is installed on my server, but not with Jpeg support. This is what my phpinfo(); shows:
--------------------------------------------------------
GD Support enabled
GD Version bundled (2.0.28 compatible)
GIF Read Support enabled
GIF Create Support enabled
PNG Support enabled
WBMP Support enabled
XBM Support enabled
--------------------------------------------------------

SOLUTION
Notice I do have PNG Support.

1. Open /catalog/includes/functions/visual_verify_code.php
2. Change line:

Code:

Header("Content-type: image/Jpeg");

To

Code:

Header("Content-type: image/PNG");

3. Change line:

Code:

ImageJpeg($im);

To

Code:

ImagePNG($im);

That will then create the Verify Security Code image as a PNG instead of a JPG.

The_Dro · **Posted:** Mon Apr 21, 2008 1:53 pm

This didn't work for me. I'm having same issues.

drm1963 · **Posted:** Mon Jun 02, 2008 12:32 am

same here but I have JPG support and stil no visible VVC code

gd
GD Support enabled
GD Version bundled (2.0.28 compatible)
FreeType Support enabled
FreeType Linkage with freetype
GIF Read Support enabled
GIF Create Support enabled
JPG Support enabled
PNG Support enabled
WBMP Support enabled
XBM Support enabled

drm1963 · **Posted:** Thu Jun 19, 2008 11:55 am

OK so NO ONE can explain why the VVC does not work or why it does work and then mysteriously stops working?

Someone has to have a good answer!

I will check with my host and see if they can say why it happens and if they tell me anything I will post it here

allright1688 · **Joined:** Tue Mar 11, 2008 3:53 pm **Posts:** 94

Hello,

I met the same problem as above described, have you resolved the problem? I have tried many methods which were searched from forum, but still could not work. Thank you.

Best regards,
allright

Sal · **Joined:** Wed Jul 30, 2003 12:00 am **Posts:** 1267

in 6.3 if you cannot get VVC to work - you can turn it off. I suggest for anyone wanting to get it working, to setup a dev install in a /dev/ folder (your serial will work on infinite installations under the same domain)

then enable it on your dev site and continue troubleshooting from there.

if you get a broken image (use IE for rendering of broken VVC image) you can right click that image, get the full url to it, then browse to the image directly, this will show you the error, which can be a missing class (due to improper FTP attempt) or folder permissions, or missing or improper gd settings.

allright1688 · **Joined:** Tue Mar 11, 2008 3:53 pm **Posts:** 94

Hello Sal,

Thanks a lot for your attention in this problem reported. My online store is using 6.2 B2B Pro.

As you advised, one full url of the broken image is as following: www.mysite.com/vvc_display.php?vvc=3cae ... 73deaa1f7b

Browsing the image directly using the above url, it is still a broken image(red X in the browser page). From the server Error Log (Lunarpages), no error report related to this broken image was found.

Looking the database via phpMyadmin, there IS a Verify Code corresponding to the above osCsid: 3caec28bdd23655b1709f373deaa1f.

Especially, as reported by the above drm1963, "...why it does work and then mysteriously stops working?...". My VVC did work for a few times after the fresh installation, suddenly it stops working.

Sal, I've sent many posts regarding this VVC problem, your kind guidance and help is highly appreciated! thank you!

Best regards,
allright

Sal · **Joined:** Wed Jul 30, 2003 12:00 am **Posts:** 1267

allright,

can you expose the url to your site, viewing the direct image should result in a text error message, not just anther broken image.

you can also PM me if you do not want to post your live url.

Bazajt · **Joined:** Sun Aug 19, 2007 1:12 pm **Posts:** 38

Solution here: http://www.creloaded.com/forums/Forums/ ... tml#114178

bkopacz · **Joined:** Mon Oct 15, 2007 4:56 pm **Posts:** 39

i meanp

in includes/functions/visual_verify_code.php

change this

echo('<img src="' . FILENAME_VVC_DISPLAY . '?vvc=' . $vvcode_oscsid . '">');

to

echo('<img src="' . 'vvc_display.php' . '?vvc=' . $vvcode_oscsid . '">');

that worked for me ...
after staring at it for days...

brian

gusuk · **Joined:** Tue Jun 30, 2009 11:25 am **Posts:** 2

Sal wrote:

in 6.3 if you cannot get VVC to work - you can turn it off. I suggest for anyone wanting to get it working, to setup a dev install in a /dev/ folder (your serial will work on infinite installations under the same domain)

then enable it on your dev site and continue troubleshooting from there.

if you get a broken image (use IE for rendering of broken VVC image) you can right click that image, get the full url to it, then browse to the image directly, this will show you the error, which can be a missing class (due to improper FTP attempt) or folder permissions, or missing or improper gd settings.

How Do i turn it off? It is not working for me

http://www.cagefilm.com/usashop/create_account.php

GregL · **Posted:** Tue Jul 28, 2009 12:23 pm

I am now having this problem. The link above that says it has the fix is broken.

I am running 6.2 Pro.

Any help is appreciated.

GregL · **Posted:** Wed Sep 09, 2009 9:18 pm

Can anyone help with this captcha problem? It worked before.

Kirk · **Joined:** Thu Jul 13, 2006 12:00 am **Posts:** 620

Please goto tools>server info

in that phpinfo box is this area

"configure command"

this below is from a working site where vvc works

Quote:

'./configure' '--enable-bcmath' '--enable-calendar' '--enable-dbase' '--enable-exif' '--enable-fastcgi' '--enable-force-cgi-redirect' '--enable-ftp' '--enable-gd-native-ttf' '--enable-libxml' '--enable-magic-quotes' '--enable-mbstring' '--enable-pdo=shared' '--enable-safe-mode' '--enable-soap' '--enable-sockets' '--enable-wddx' '--enable-zend-multibyte' '--enable-zip' '--prefix=/usr/local' '--with-apxs2=/usr/local/apache/bin/apxs' '--with-bz2' '--with-config-file-path=/usr/local/lib' '--with-config-file-scan-dir=/usr/local/lib/php.ini.d' '--with-curl=/opt/curlssl/' '--with-curlwrappers' '--with-freetype-dir=/usr' '--with-gd' '--with-gettext' '--with-imap=/opt/php_with_imap_client/' '--with-imap-ssl=/usr' '--with-jpeg-dir=/usr' '--with-kerberos' '--with-libexpat-dir=/usr' '--with-libxml-dir=/opt/xml2' '--with-libxml-dir=/opt/xml2/' '--with-mcrypt=/opt/libmcrypt/' '--with-mhash=/opt/mhash/' '--with-mime-magic' '--with-mm=/opt/mm/' '--with-mysql=/usr' '--with-mysql-sock=/var/lib/mysql/mysql.sock' '--with-mysqli=/usr/bin/mysql_config' '--with-openssl=/usr' '--with-openssl-dir=/usr' '--with-pdo-mysql=shared' '--with-pdo-sqlite=shared' '--with-png-dir=/usr' '--with-pspell' '--with-sqlite=shared' '--with-tidy=/opt/tidy/' '--with-ttf' '--with-xmlrpc' '--with-xpm-dir=/usr/X11R6' '--with-xsl=/opt/xslt/' '--with-zlib' '--with-zlib-dir=/usr'

please paste yours

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