Loaded Commerce Community

So, first and foremost, CREloaded of all people should know not to proess our CC info without an SSL certificate. My billing and CC information has now been compramised.

Next, i try to accept a project from a freelancer. Thier only method of payment is Paypal. Know what countries can take paypal?

Australia
Austria
Belgium
Canada
China
France
Germany
Italy
Netherlands
Poland
Spain
Switzerland
United Kingdom
United States

so why is CRELance registering and allowing users in all countries to bid on projects?my only freelance bidders were in isreal and pakistan.

It seems like it's to allow buyers to deposit monies to crelance without being ale to use those funds, as providers in all countires cant get paid and wont do the work.

I tried to get a refund but there is no phone # on the site. After 10 emails trying to get someone to refund my money, i was finally able to speak to someone who refused to give me a refund and hung up on me!!!!!

They said my only option was to request a withdraw (only available to paypal users - with a big fee- i cant use paypal! ).

Ironic how they were able to collect $$ from me without ever providig a legitimate service.

Sal, WTF?
You need to make sure that you only let users register who can take paypal. the means, only the countries listed above. Otherwise, you're going to have alot of unhappy customers like me feeling ripped off.

I think you will find thay many buyers and freelancers on crelances with multiple positive reviews will not thikn that the entire crelance site is a fraud.

Just becease you are not happy with the rules in place does not mean the entire site is not good.

1. you can choose anotehr freelancer with the funds in your account.
2. you can make a withdrawal and request by check and we will send you your money.

Freelancers can fund thioer account by CC or paypal, or even check, although the latter is unlikely.

Paypal changes their rules liek the wind blowing. We will not even attempt to keep up with them in that regard.

We opened up crelance to bring together the members of the community so everyone profits.

Please make your withdrawal request or repost your project so another freelancer can bid on it.

that is odd why there is no ssl on crelance..

But just a word of advice when it comes to your cc info being compromised..

You did have the choice to provide that info on an unsecured site.. and the odds of someone sniffing and searching for the cc info, which by the way is encrypted, and hacking the encryption at the same time are almost nil..

And Sal.. firefox 2.0+ has this new great tool (spell check) hehehe

sal, in case your not up to date, you no longer take cc's, you only take paypal.

no one is going to take a check. that means the only option is PAYPAL, and like i said, only a limited number of countries take paypal.

so what are service providers outside those countries to do? wait 3 weeks to get a check as a deposit, do the work, and hope another check shows up 3 weeks later?

You need to offer some way for users to get paid from the funds we deposit.

I already instituted a chargeback so it dosent matter to me, im just lettting all users know that the site is majorly flawed and unless they plan to do business with a user who takes paypal , be aware that you'll be tricked into depositing funds and being charged and then being charged to withdraw them when you cant use it. I think its a fair warning!

lauren,

not sure what you are talking about.. PayPal is the payment method to fund your account (and you can use check or credit card there without creating an account)

And the lancer who wins the job, is paid by crelance, not you.. and they too can be paid out via paypal.. and if they do not/can not be paid via paypal, they shouldn't be bidding on jobs there.. Also keep in mind, with foreign lancers.. you may have issues with communication as well as not getting the job completed.. this is why you use the 3rd party.. If work isn't completed, simply fight the charges via the lance site, not paypal.. otherwise the winning bidder gets off without out a mark

Now back to ssl.. no need for it since paypal is the only form of payment... none of your information is taken from crelance itself.. but from the paypal site

greatpcs,
as of jan 4 2007 they were taking CC's through authorize.net with no SSL cert. in addition to paypal. they have since removed it, problably due to complaints about no SSL.

Furthermore, what im saying is that, YES! EXACTLY -
People who CANT TAKE paypal SHOULDNT be taking projects. - furthermore, they shouldnt be allowed to even bid because it causes people like me to deposit $$ and now im stuck in limbo because noone can take my project. this means only people from the above mentioned countries that can take paypal SHOULD be able to register.

all the bidders for my project were isreal and pakistan. they cant use paypal. i had to deposit funds to get the contact info / award projects to the programmers. they couldnt take the project cause they dont have paypal and cant use paypal.

and i CAN NOT withdraw my $$ because i cant use paypal either!

1. We used to accept credit cards via authorize.net but when we could not get the developer to change the code to go to a SSL link, we dropped accepting credit cards by this means.

2. We don't trick anyone. Our FAQ plainly states that you must request a withdrawl for any funds in your account. And this does mean there will be a fee. It cost us time, and materials to issue a check. If you ask by paypal then we also have to pay a fee to send you money.

3. Your project should select payment types check and paypal. If the freelancer won't accept a check...move to the next freelancer. It's not our responsibility to check who will and won't it is yours.

it is your responsibility when your site forces a user to deposit funds into YOUR site before being able to accept a freelancer. (your FAQ contradicts that) .

If you're forcing us to pay through your site in ordr to connect with a freelancer, then its your responsibility to see that the $$ gets to them.

otherwise, whats the point? deposit $$ to you, then withdraw it so i can then write them a check? no thanks.

you would be better off contracting with someone in your own country then.. or looking at other lance sites

but I do agree with you, however you put you fund it... if they will not refund via the same method, a charge-back would be needed..

To be honest.. I have never been a fan of crelance... just logging in trying to match the vvc is often more than once is a pain in my arse.. plus itis hard for an American to compete with the foreign lancers who often more than not do not complete the task

THANK YOU.

We had already complained to the company where we got the script. We want the vvc code changed too. Crelance DOES NOT provide a product. You deposit money you can withdraw money but there are fees for doing this only because WE must pay a fee to give it to you and accept it.

We're not going to be giving out refunds because someone else fell through. We have a withdraw service and that is what you use. If you know of any freelancer who frauded you, you must let us know so we can ban them.

The posts by the CRELance Support are remarkable. The point of the OP's complaint were ignored. Appears CRELance requires funds to be deposited before contact with the coder, then if you find the coder is unable to accept those funds and then the seller must pay to get the funds back. All bass-ackwards and why I'll stay with Rent-A-Coder and never visit CRELance; this thread has spoken volumes about the attitude over there. I would be extremely disappointed to deposit money, finally get to communicate with a coder, find out he can't accept the money and then have to pay to get my money back out so I can send payment another way. I agree with the OP; what's the point? I have 4 coders I work with presently and none of them are from countries on that list and they are all excellent in their specialties.

-Jody

I agree with some aspects.. the 3rd party taking the money should assume some responsibility when the winning party can not fulfill their end (isn't this the reason of using crelance)

You shouldn't have fee's when refunding the paypal funds.. they only charge the first time.. and if it is a refund in full, they credit back those funds/fee's

No CRE Lance does not have a vested interest in which payment types a freelancer may accept. The role of crelance.com is connecting people. The scope of the project states what payment modes the buyer will pay. In the course of using the private message board, the buyer should state what mode of payment they can accept before being awarded the project.

errr last statement... freelancer should state what mode of payment they can accept before being awarded that project.