Loaded Commerce Community

HI guys,

I purchased a half days work through Jason at CRE Loaded Expert to get some custom work done on 24th June and to date have had nothing but headaches. Some work has begun but to-date no results (6 weeks later). It seems every-time I am asked for 'input' from Jason my reply sends the task out of his 'work queue' and is neglected until such time as I start jumping up and down about it. I find it incredibly frustrating that he hasn't been able to complete a half days work in a 6 week period. Work that has been paid for up front mind you.

Is this unlike Jason or am I simply the next mug in a long line of people he has ripped off? What a terrible way to run a business. You would think that someone running a business like this would appreciate the power of word-of-mouth online.

I am not writing this to simply have a go at him but rather find out if others have experienced similar issues, since I can't seem to get any answers out of Jason directly. I appreciate your input.

That is very unlike Jason. He just recently answered some questions and helped me help myself over at his place. He has not gone anywhere. Maybe there is some miscommunication as to what you want or paid him to do.

He seems to be a super nice guy. I ran into issues with my project being kicked out of system also. He did do the work that i payed him for without any issues. But there was not anything fast about the deal. I think he has others doing the work for him and he brokers it out, or something.

What was scoped in the initial job was not simple work and I appreciate that it was never a fixed quote or timeframe to complete the work. What is frustrating is that everytime I send and email back to Jason it automatically kicks my job out of his 'work-queue' and it isn't until I write back complaining that nothing is happening that anything gets actioned. Even then progress has been minimal. I would have expected that if Jason knows there is a problem with his work-queue, then he would be micro-managing his jobs until such time as he can get his work-queue fixed. If nothing else, but to avoid a situation where disgruntled customers go online and start talking about their dissatisfaction.

I always say to my customers, if you have a good experience tell everyone, if it's a bad experience then please tell me so I can fix it or make changes to our business processes to avoid it happening again. I've contact Jason many times and it seems my frustration is falling on deaf ears and the issues are not being resolved.

Perhaps I've just been the unfortunate one to cop the brunt of this technical glitch. Perhaps not.

Yes. I hired him to upgrade three sites. I paid in advance. He moved one site to a dev server and nothing for 5 months. I pressured him thru the hosting company (crehosting) and he said he needed more money, which I paid. And nothing. Won't answer emails, phone calls, refund money. I hired The Reactor Works to complete the projects. So far so good. I would not recommend Jason Miller to anyone for anything.