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 Post subject: facebook button on my store site
PostPosted: Wed Nov 09, 2011 1:24 am 
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i have twitter and facebook buttons on my site so customers can "like" and "follow". half the time, one of these buttons will not load up ... i just get that artifact icon. is this an issue with the server hosting these images, or is there some other way i can make sure they load/speed up their load times?

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 Post subject: Re: facebook button on my store site
PostPosted: Wed Nov 09, 2011 1:48 am 
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Location: New Zealand
Artifact icon? Needs a pic / url.

Simon

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 Post subject: Re: facebook button on my store site
PostPosted: Wed Nov 09, 2011 1:51 am 
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sorry, simon. im sure i am using incorrect terminology. what i mean was there is just the image placeholder, with no image inside of it. basically, the facebook "like" icon is not loading on my site...

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 Post subject: Re: facebook button on my store site
PostPosted: Wed Nov 09, 2011 1:58 am 
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nah, you're right - i've never heard of 'artifact icon' before. so if it's working only some of the time, are there certain pages that it always breaks on eg https:// pages? look for a pattern ... or is it purely random and only occurs maybe due to your internet connection ?

simon

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 Post subject: Re: facebook button on my store site
PostPosted: Wed Nov 09, 2011 2:04 am 
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good question. i think my internet connection at home is good, but lemme try it out at my office tomorrow. i am thinking it is probably an issue with where the image is hosted ... i am using a link to an outside site for that icon.

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 Post subject: Re: facebook button on my store site
PostPosted: Wed Nov 09, 2011 2:17 am 
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Try to host images on your own server, so you can use relative path links, otherwise it just slows things down - also the link to an external site for an image would need to be https://

Simon

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