Loaded Commerce Community

Hi
We are running CRE Pro
Bought it as an add on from our other business (which now we are no longer associated with)
When I looged on yesterday it said the validation code had expired and to enter the serial number which I did, it then said "serial number expired"
It gave an option underneath of "administration" which I clicked and it took me into the pages, but I need to do this each time and am worried it will lock me out at some stage
Real newbie to this
Is there an annual fee we need to pay or am I missing something

Is it possible our ex (disgruntled) business partners have received some mail and are doing somtething that may close down our site.
Rather concerned and any advice would be gratefully appreciated.
Thank you
Kindest regards
Lesley

Just contact Cre - they'll see yer right (or charge yer, possibly both.)
Simon

goto live chat or email customer.service@creloadedDOTcom

it's a quick edit to update/reset the serial and its free

It turns out it was just the support that had expired which. Had the option of paying for or saying no thanks and they removed the expiry
All good
Thanks