ofpcomrade wrote:
I agree that cre loaded isn't the kind of software that average joe can use, without needing any coding skills. Most of the time you're on your own with cre loaded, unless you have found a private individual or a company that would do the coding for you. You pretty much have only three options here: either learn how to code by yourself, or find someone that can do it for you, or look into a commercial software, such as X-Cart.
I think the main problem is my expectations were different than what CREloaded has to offer so i felt let down.
I found zen cart easy enough to use and mods easy to install. I only had problems when trying to do advanced work or figure out bugs some of the mods had when used together.
Our business was doing well enough that we had funds to reinvest in better software. I searched all over the net and asked people on countless forums. I told them we had a budget of up to $5,000 for the software alone. Everyone kept pointing me back at the OSC , CRE and ZEN carts because the other ones weren't any better. I decided to go with CRE Loaded because it was supposed to come " preloaded" with all the most popular mods and have quality support options . I purchased the B2B pro thinking it would have the most features.
I found out right away that this was not the truth. The cart didn't come with some major mods which made the cart hard to use. When asked its hard to get someone to point you in the right direction. Again the reason I purchased cre rather than go with one of it's free brothers is because we have more money than we have time. I'm happy to pay for working mods that are written for CRE or a super pro CRE that has everything useful installed.
1) While the cart tells you that you are out of stock on "x" amount of items it won't tell you which ones ..... the only advice is to export excel files .... Why not just include the low stock reports mod that will not only tell you which item bit also give you links to them.
2) no way to print or update more than one order at a time. If you have 100 orders this can take well over an hour of tedious work. The batch print center mod allows you to print today's orders as well as automatically update them as shipped.
3) Reviews didn't work at all when i bought the software , they work now with the new patch but they don't show up under the items. what good are reviews if the customer can't easily see them. Reviews generate orders, they shouldn't have to click on something to see them, they should be forced to see them. Both the OSC mods i found needed more work than i was able to do to work with CRE.
4) Out of stock items don't show up as out of stock until the customer has actually started the check out process. I have got tons of complaints from customers who are trying to check out and unable because they don't see the note in the cart that says "out of stock remove from cart". For every person that takes time to tell me about this there are 10 that just got frustrated and didn't purchase at all. There are mods out there that change the add to cart button to say "out of stock" and won't let you add the item to the cart. This is preferable for a vary large portion of us.
5) Customer comments and shipping methods don't show up on the packing slip . what good is a packing slip if it doesn't tell you the customer comments or the method of shipping they chose ? batch print center was my solution.
These are issues just off the top of my head. It is just a suggestion maybe every day usable functions like these should be of higher priority than some new toy features most of us won't use.