Loaded Commerce Community

Hi CRE wizards,

needing help with this as it is racking my brain.
I have seen this twice now personally and it doesn't always happen but since one of my customers have told me about the same issue I have to get it fixed ASAP.

when a visitor comes to the website sometimes they are automatically "logged in" under a current users account and can add to cart and view all that users admin details (DOB, address etc.)
Seems like the site keeps a previous session open to the next or more visitors.

How can I fix this?

I am running version: CRE Loaded v6.2 B2B[13.1 (SP1)

thanks in advance

that will happen if they are following a link that contains a session id (99% sure this is your issue)

the remaining would be server session.. but not very likely since it doesn't happen more often

You need to find how they got to your site and see if the link has the session id.. if it does, see if you can have the link altered.. or better yet, empty the sessions table

Do you have HTML pages infront of your cre loaded installation?

do you have custom HTML in your CRE Loaded template?

If you do, then look a the url links in the HTML source and look for oscid=XXXX... that is a user tracking session, remove any of those you find and you will be ok.

Guys thank you yet again for your prompt replies

greatpcs:
one user said he didn't do anything and just typed my site url and "landed" on a link with that session open to another user.

I tried to empty the sessions table by going into phpmyadmin and deleting the active sessions in that table there (I hope that is what you meant) so everything looks fine now.

Sal:
there are no HTML pages in front of the cre installation. the system is direct as it was supplied. Just under a different subfolder that is all.
I have sent you a PM.

Thanks for PM'ing me.

Once i looked at your URL and the redirect you had setup, the redirect had the oscid session value in it. It looks like you corrected the redirect shortly after that. Is all OK now?

got it fixed!
looks all ok now. Can't believe I missed that!

Thanks guys