Loaded Commerce Community

I have had an issue going on with my CRE Loaded 6.4 Installation the last month or so. When I try to view categories, delete an item from the catalog, search for an item, etc. all on my admin page I get the following error:

Fatal error: Allowed memory size of 125829120 bytes exhausted (tried to allocate 262129 bytes) in /home/avcmw/public_html/avcdistributor/admin/categories.php on line 1328

I am not sure if it has to do with the amount of items in our store. We are running on a very fast VPN server and also we have around 4500 items in our store. I have added many items in the last month or two and that's when this problem began but if I'm correct CRE Loaded should be able to hold around 20,000 items. I am trying to delete items but unfortunately I get this error when doing it which makes it harder to delete. I keep refreshing and eventually I'm often able to eventually get to something but most of the times I get a very similar error like above.

What could be causing this error msg? It is the amount of items? Is it something to with a setting on my side of the server side that can be possibly changed?

In 6.4.2 carts they added in to Admin >> Configuration >> Images a conditional to bypass preloading all of the images - this is probably why it's timing out and exhausting memory. You could increase server ram but it probably won't make much difference with a large number of products / multiple images.

I think only the pro/b2b 642 carts got the loop ... it's pretty simple anyway, you basically want to bypass this block in admin/categories.php:


Simon

Hello Simon,

Thank you for your reply. It sounds like it's likely some type of memory issue and I just couldn't figure out what was causing it. Glad they fixed it with 6.42. I'm still stuck at 6.4 and unfortunately with the modifications we've made, mostly modules installed from 3rd party companies, an upgrade is hard to do. We are hoping to at some point go to 6.5.

Anyway, are we able to make the changes to our 6.4 installation? I see the code you pasted in the post. Is that code we simply add to the file, admin/categories.php? If so, where do we add the code? Does it replace something in that file or do we simply add it to the end of the file?

Also, you mentioned about it loading images. Many of our newer items added have multiple images, in some cases the maximum amount that can go in an item description. We are removing all the items from our cart that we no longer will be restocking to help CRE run faster and hopefully help solve this problem. By doing this though does that remove the images from the images folder or only the item from our catalog? When you mentioned it loads all the images is it loading all images from the images folder or just images that are matched to an item?


Thank you again,

Mark

Not some type of memory error - it is all the images and the default behaviour of 'preloading' all of them.

Just comment out the code block I listed above - ie put a /* at the start and a */ at the end of the block. Run your admin, notice the difference.

Simon