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 Post subject: How to leave a review?
PostPosted: Tue Mar 20, 2012 7:24 am 
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CRE Newbie

Joined: Mon Aug 17, 2009 10:39 am
Posts: 18
Hi there,

How do I leave a review?

Reviews are enabled and so is the module, but even when registered there is no link anywhere to review a product, all we get is:

"There are currently no product reviews"

Any ideas?


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 Post subject: Re: How to leave a review?
PostPosted: Tue Mar 20, 2012 4:18 pm 
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CRE Freak
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Joined: Sat Oct 11, 2008 10:02 pm
Posts: 97
Location: UK
Which version are you using? on 6.4.2 B2B, you can email customers after a set period using the mailbeez module to ask them to review their purchases. The email sends with links to review the products they bought.

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 Post subject: Re: How to leave a review?
PostPosted: Tue Mar 20, 2012 6:03 pm 
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CRE Expert

Joined: Thu Dec 25, 2008 5:09 pm
Posts: 642
Location: CO
Holy Cow wrote:
Hi there,

How do I leave a review?

Reviews are enabled and so is the module, but even when registered there is no link anywhere to review a product, all we get is:

"There are currently no product reviews"

Any ideas?


There should be a link on that page that takes you to: product_reviews_write.php?product_id=XXXX

Mike


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 Post subject: Re: How to leave a review?
PostPosted: Tue Mar 20, 2012 9:17 pm 
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CRE Legend
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Joined: Wed Jul 30, 2003 12:00 am
Posts: 1525
Do you have a custom or third party template? can you post a screen shot of your product page?

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Loaded Commerce, LLC & The Reactor Works / Hosting
http://loadedcommerce.com | http://thereactorworks.com | http://thereactorhosting.com

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 Post subject: Re: How to leave a review?
PostPosted: Wed Mar 21, 2012 5:29 am 
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CRE Newbie

Joined: Mon Aug 17, 2009 10:39 am
Posts: 18
That doesn't work:(

I've tried linking to:

www.futafata.ie/product_reviews_write.php?product_id=9

but it redirects to:

http://www.futafata.ie/reviews.php

If you take a look make sure that you switch to English as it's a book shop for Irish language books.

David


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 Post subject: Re: How to leave a review?
PostPosted: Wed Mar 21, 2012 4:50 pm 
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CRE Expert

Joined: Thu Dec 25, 2008 5:09 pm
Posts: 642
Location: CO
Holy Cow wrote:
That doesn't work:(

I've tried linking to:

http://www.futafata.ie/product_reviews_ ... oduct_id=9

but it redirects to:

http://www.futafata.ie/reviews.php

If you take a look make sure that you switch to English as it's a book shop for Irish language books.

David


I just tried it and it redirects to the login page, like it should... I didn't create an account to try and go further.
Mike


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 Post subject: Re: How to leave a review?
PostPosted: Wed Mar 21, 2012 5:04 pm 
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CRE Legend
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Joined: Wed Jul 30, 2003 12:00 am
Posts: 1525
The review button should be on the product_info.php page. your template provider or designer has not coded the button correctly. you need to contact them and have them add or hire someone else to have your product info page updated.

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Regards,

Salvatore Iozzia
Founder and Chief Evil Overlord
Loaded Commerce, LLC & The Reactor Works / Hosting
http://loadedcommerce.com | http://thereactorworks.com | http://thereactorhosting.com

JOIN THE LOADED SKYPE CHAT:
http://tinyurl.com/7mlvwot

follow me on TWITTER! http://www.twitter.com/saliozzia


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