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 Post subject: Cant log in to Admin side
PostPosted: Fri Jun 01, 2012 8:43 am 
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CRE Newbie

Joined: Sat Aug 14, 2010 10:44 am
Posts: 10
This morning when trying to log into my admin page I get an error message on my validation page.
Error message below

Status not returned in XML response.
cURL Host: https://api.creloaded.com/sss/sssAPI.php
Not Found

The requested URL /sss/sssAPI.php was not found on this server.

Need to process an order but can't get past this.


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 Post subject: Re: Cant log in to Admin side
PostPosted: Fri Jun 01, 2012 8:53 am 
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Joined: Thu Jun 12, 2008 6:39 am
Posts: 3177
Location: New Zealand
Yeah great innit. The mighty Cre validation system strikes again.
I had just run an upgrade and got this. There's an easy workaround but it shouldn't happen.

Simon

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 Post subject: Re: Cant log in to Admin side
PostPosted: Fri Jun 01, 2012 8:55 am 
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Joined: Sat Aug 14, 2010 10:44 am
Posts: 10
How do you do a work around.
I need to process an order that I can't log into to access.

Ugh!


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 Post subject: Re: Cant log in to Admin side
PostPosted: Fri Jun 01, 2012 9:49 am 
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Joined: Fri Jun 01, 2012 9:45 am
Posts: 1
Same problem, creloaded.com is it gone or just offline? cant authenticate key....... orders pending.... not good


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 Post subject: Re: Cant log in to Admin side
PostPosted: Fri Jun 01, 2012 10:52 am 
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Joined: Fri Jun 01, 2012 10:36 am
Posts: 1
I am also having this issue.

I went to the creloaded.com site, and it is showing a default plesk installation, so it sounds like a big issue.

I need to get into the admin side to see my orders. Anyone know how to do this?

Thanks!

John


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 Post subject: Re: Cant log in to Admin side
PostPosted: Fri Jun 01, 2012 1:00 pm 
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Joined: Thu Oct 02, 2003 12:00 am
Posts: 47
Location: Vegas
same problem for me ..


soundzgood2 .. if you could be so kind as to let us in on your workaround, we would appreciate it..


thanks


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 Post subject: Re: Cant log in to Admin side
PostPosted: Fri Jun 01, 2012 1:06 pm 
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Joined: Sat Aug 14, 2010 10:44 am
Posts: 10
Yes please, I sent support two e-mails but no reply or no help.


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 Post subject: Re: Cant log in to Admin side
PostPosted: Fri Jun 01, 2012 3:14 pm 
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Joined: Sat Aug 14, 2010 10:44 am
Posts: 10
It looks like they repaired the link to the servers where the validation takes place. But I would like to get rid of the Validation process.


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 Post subject: Re: Cant log in to Admin side
PostPosted: Tue Jun 05, 2012 5:20 pm 
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Joined: Sat Mar 17, 2012 6:26 am
Posts: 13
Hey guys this error message appears when there are any problems or any upgrade process is run over the server and this issue gets resolved as soon as the problem from server end gets resolved.


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 Post subject: Re: Cant log in to Admin side
PostPosted: Wed Jun 06, 2012 3:51 pm 
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Joined: Thu Jun 12, 2008 6:39 am
Posts: 3177
Location: New Zealand
Harshad.Borse wrote:
Hey guys this error message appears when there are any problems or any upgrade process is run over the server and this issue gets resolved as soon as the problem from server end gets resolved.

Sure, but like the previous guy was saying - the validation process is a deal breaker as it'll lock you out of your admin eventually as it's all set by date. Not many carts with that 'feature'!

Simon

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